Sourcing
Datamonitor Sourcing's research stream brings together the breadth of sourcing research from the Datamonitor Group, the highly regarded Black Book of Outsourcing survey reports and the sourcing advisory experience of Orbys Consulting.
- About
- IT Outsourcing
- Business Process Outsourcing
- Professional Services
The unique collaboration between our three brands provides procurement professionals, CIOs and CFOs with a wealth of information, data and opinion on sourcing related matters across a wide range of categories.
Our research and analysis products are compiled by an extensive global network of researchers, in-house analysts, consultants and industry specialists.
We have established a strong reputation for providing clients with the information they need to make better business decisions in their competitive environments.
We collect our own data through an extensive global network, including the Black Book of Outsourcing and our 'frontline' consultants at Orbys, using audited methodologies. Our highly qualified teams of analysts and consultants draw on their collective industry experience to deliver analysis, comment, opinion and advice on the latest market trends and conditions across a wide range of sourcing categories.
As the IT Outsourcing market matures, it presents new challenges to the buyers of the services and those that provide it.
The CPOs and CIOs that will realize the maximum value from their IT outsourcing deals will be those that address both the business and technology requirements, and are able to manage their vendor relationships with a higher degree of maturity than their predecessors.
Vendors will need to understand the priorities and strategies of the CIOs and CPOs if they are to successfully align themselves with Enterprise thinking. Orbys Consulting and the Black Book of Outsourcing have built up a unique wealth of experience and research through delivering projects on the ‘front-line’ of sourcing coupled with extensive surveys of recipients of those services.
Our ITO offering provides:
- Best Practice ITO based on ‘front-line’ experience
- Global ‘Black Book of Outsourcing’ surveys of ITO contracts, with vendor rankings
- In depth coverage of the ITO market, including contracts database
- ITO opinion and news analysis
The Business Process Outsourcing market is undergoing a period of expansion, in overall size but also in width.
New services are constantly being introduced and refined, and vendor consolidation is making the job of the CPO and CFO more challenging than ever. For CPOs and CFOs to realize maximum value from their outsourcing deals they need to understand the real market capabilities and manage their vendor relationships with a higher degree of maturity than their predecessors.
Vendors will need to understand the priorities and strategies of the CPOs and CFOs if they are to successfully align themselves with the Enterprise thinking. Orbys Consulting and the Black Book of Outsourcing have built up a unique wealth of experience and research through delivering projects on the ‘front-line’ of sourcing coupled with extensive surveys of recipients of those services.
Our BPO Sourcing offering provides:
- Best Practice BPO based on ‘front-line’ experience
- Global ‘Black Book of Outsourcing’ surveys of a wide range of BPO contracts, with vendor rankings
- In depth coverage of the BPO market, including contracts database
- BPO opinion and news analysis
We provide unique information and data across a wide variety of sourcing categories, including Automotive, Corporate Healthcare, Corporate Financial Services, Healthcare, Legal and Travel Services.
This provides CPOs and Category Buyers with the knowledge to realize the full value from a wide range of their sourcing requirements.
As examples, our service includes:
- The Black Book of Outsourcing annual surveys on many different outsourced services, ranking vendors based on the satisfaction of the customers using those services
- The Automotive Fleet Database which includes market sizes and leading players in the fleet, leasing and car rental sectors. This allows fleet managers to identify and compare key suppliers and review the strength of these suppliers in each country market (market share and growth forecasts).
- Commercial Cards in Western Europe interactive model covers three types of cards and includes:
- Corporate cards
- Purchasing cards
- Business cards for SM
Our Sourcing expertise is available through the following services...
Research Store
Search and purchase individual reports, company and country profiles and interactive data models.
Knowledge Center
A subscription to a wealth of Sourcing data, analysis, profiles, and daily news and opinion.
Consulting
A custom research solution based on our robust methodologies and thought leadership.