Datamonitor | the home of Business Information

The unique collaboration between our three brands provides procurement professionals, CIOs and CFOs with a wealth of information, data and opinion on sourcing related matters across a wide range of categories.

Our research and analysis products are compiled by an extensive global network of researchers, in-house analysts, consultants and industry specialists.

We have established a strong reputation for providing clients with the information they need to make better business decisions in their competitive environments.

We collect our own data through an extensive global network, including the Black Book of Outsourcing and our 'frontline' consultants at Orbys, using audited methodologies. Our highly qualified teams of analysts and consultants draw on their collective industry experience to deliver analysis, comment, opinion and advice on the latest market trends and conditions across a wide range of sourcing categories.

As the IT Outsourcing market matures, it presents new challenges to the buyers of the services and those that provide it.

The CPOs and CIOs that will realize the maximum value from their IT outsourcing deals will be those that address both the business and technology requirements, and are able to manage their vendor relationships with a higher degree of maturity than their predecessors.

Vendors will need to understand the priorities and strategies of the CIOs and CPOs if they are to successfully align themselves with Enterprise thinking. Orbys Consulting and the Black Book of Outsourcing have built up a unique wealth of experience and research through delivering projects on the ‘front-line’ of sourcing coupled with extensive surveys of recipients of those services.

Our ITO offering provides:

• Best Practice ITO based on ‘front-line’ experience
• Global ‘Black Book of Outsourcing’ surveys of ITO contracts, with vendor rankings
• In depth coverage of the ITO market, including contracts database
• ITO opinion and news analysis

The Business Process Outsourcing market is undergoing a period of expansion, in overall size but also in width.

New services are constantly being introduced and refined, and vendor consolidation is making the job of the CPO and CFO more challenging than ever. For CPOs and CFOs to realize maximum value from their outsourcing deals they need to understand the real market capabilities and manage their vendor relationships with a higher degree of maturity than their predecessors.

Vendors will need to understand the priorities and strategies of the CPOs and CFOs if they are to successfully align themselves with the Enterprise thinking. Orbys Consulting and the Black Book of Outsourcing have built up a unique wealth of experience and research through delivering projects on the ‘front-line’ of sourcing coupled with extensive surveys of recipients of those services.

Our BPO Sourcing offering provides:

• Best Practice BPO based on ‘front-line’ experience
• Global ‘Black Book of Outsourcing’ surveys of a wide range of BPO contracts, with vendor rankings
• In depth coverage of the BPO market, including contracts database
• BPO opinion and news analysis

Our sourcing offering will help buyers of energy within Enterprises realize the full value from their sourcing activities.

Centred around the Major Energy Users survey which is conducted twice yearly, the Knowledge Center provides a unique source of information and data for CPOs and Category Buyers alike.

Our Energy Sourcing offering provides:

• Major Energy Users Survey
  The Major Energy Users (MEU) survey is updated twice yearly and is built up from a wide survey of energy buyers in Europe.
• Market Reports
  Comprehensive reports covering the energy market for Enterprise buyers, including renewable energy.
• Fuel Cards
  An annually updated database of Fuel Cards covering Europe which analyses the volume of petrol bought, discounts available and the types and features of each of the cards.

With the globalization of supply chains across all industry sectors, it is becoming increasingly important for companies to maximize the value they can realize from their global logistics sourcing.

Orbys Consulting and the Black Book of Outsourcing have created a Knowledge Center for Logistics Managers and Category Buyers  to provide a detailed understanding of the European (shortly to expand to global) Logistics and Express market.

Our Logistics and Express offering provides:

• Market share data by country and segment for the Express sector, including Courier, Express and Parcels.
• Logistics research that covers each of the following key modes and segments: Contract Logistics, Freight Management, Warehousing, Road and Rail Freight, Air Freight and Sea Freight